At Gaushree Organics, we are committed to delivering 100% natural and organic products safely and efficiently to your doorstep. Please read our shipping policy to understand our delivery process.

1. Shipping Coverage

• We currently ship across India to all major cities and towns.
• International shipping is not available at the moment.

2. Shipping Time & Processing

• Orders are processed within 1-2 business days after confirmation.
• Delivery time depends on your location:
  • Metro Cities: 3-5 business days
  • Other Cities & Towns: 5-7 business days
  • Remote Areas: 7-10 business days
• Orders placed on Sundays or public holidays will be processed on the next business day.

3. Shipping Charges

• We offer free shipping on orders above ₹[Insert Amount].
• A standard shipping fee of ₹[Insert Amount] applies to orders below this amount.
• Additional charges may apply for cash on delivery (COD) orders.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email/SMS.
• You can track your order on our website or through the courier partner’s tracking system.

5. Address & Delivery Issues

• Customers must provide an accurate shipping address and contact details at checkout.
• We are not responsible for delays or undelivered orders due to incorrect addresses.
• If a package is returned due to an incorrect address, reshipping charges will apply.

6. Damaged or Missing Items

• If your order is damaged, incorrect, or missing, report it within 48 hours of delivery.
• Provide clear images of the product and packaging for quick resolution.
• We will arrange a replacement or refund based on the situation.

7. Delays & Force Majeure

• Unforeseen events like natural disasters, strikes, or courier delays may affect delivery times.
• We will keep customers informed in case of unexpected delays.